Privacy Policy

Toolware Pty Ltd Privacy Policy

This Privacy Policy describes the way Toolware Pty Ltd (also referred to here as “we”, “our” and “us”) collects and uses personally identifiable information.

Updates to this Policy

We may need to update this Privacy Policy from time to time. If we do so, we will post the updated Privacy Policy on our website located at

Information Collection and Use

When you visit our web site, information including your ip address, browser version and operating system are provided to us. Generally speaking, this information does not reveal personally identifiable information.

When you visit our web site, our web server may ask your browser to accept cookies. When your browser accepts a cookie, a small piece of data is stored on your computer. Cookies generally do not allow us to personally identify you. Cookies are used to improve your experience of visiting our website.

In order to use certain sections of the website, such as commenting our our blog, we may require you to register for an account or complete an online form. In completing such a form, you may provide personally identifiable information to us including your name, email address and website url. We use this information only for the purpose of facilitating your interaction with the website.

If you sign up to our mailing lists, the email address you provide us is used only in the operation of the list and not for any other purpose. If you wish to unsubscribe, we aim to make it easy to do so.

If you download the Zindus Thunderbird extension from our website and install it, Thunderbird contacts our website on a regular basis checking for updates. This provides information to us including your ip address and operating system and software versions. We use this to anonymously analyse the evironment in which our software is deployed and understand which versions of our software remain in use.

If you contact us to provide feedback about our software, you may provide us personal information. If you send us an error report and attach the logfile generated by our software, be aware that the logfile contains your email address, details of your remote server and some or all of your addressbook. We use such information only to troubleshoot problems and to improve our software so that other users do not encounter similar issues. We do not use this information for any other purpose nor is it disclosed to any third parties.

Aggregate Information

We may track certain pieces of aggregate, non-personally identifiable information, including:

  • website and page visits
  • website referrers and search terms
  • ip addresses
  • software and platform versions

We may use this data to administer our web site, to track users’ movement through our web site, to analyse trends and to have a broad demographic understanding of the use of our website and software. If we disclose any such aggregate information it will not contain personally identifiable information.


We may use third party vendors to operate our service such as a web hosting company. To the extent that we provide your personally identifiable information to any third party vendors, they will be restricted to a written confidentiality agreement that is at least as protective of your personally identifiable information as the terms of this Privacy Policy and they will not be permitted to further distribute your personally identifiable information.

We will disclose your personally identifiable information if we reasonably believe we are required to do so by law.

We will not rent or sell your personally identifiable information to any other organisation or company but we reserve the right to transfer this information in the event of an acquisition, full or partial, of the company or its assets.

Access, updates and deletes

We employ process and technical measures to protect your personally identifiable information from unauthorized access, disclosure, loss, alteration or destruction.

If you ask to access, change or delete any of the personally identifiable information that you have provided to us we will do so. We would only limit or deny access to your personally identifiable information in the unlikely event that such access would be unreasonably burdensome or expensive.


If you have any questions regarding this Privacy Policy please contact us via email at:

Policy last updated:  10 Feb 2008