Comments on: Fault tolerance http://www.zindus.com/blog/2008/08/05/fault-tolerance/ Google and Zimbra contact sync for Thunderbird. Sat, 04 Sep 2010 18:54:24 +0000 http://wordpress.org/?v=2.5.1 By: leni http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-928 leni Tue, 23 Feb 2010 05:42:57 +0000 http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-928 @mark - point taken. UI aims to be non-instrusive but perhaps it is erring on the side of discretion. Will experiment with a colour indicator - eg red background behind 'X'. Look for a change along these lines in the testing release once 0.8.15 is out. @mark - point taken. UI aims to be non-instrusive but perhaps it is erring on the side of discretion.

Will experiment with a colour indicator - eg red background behind ‘X’. Look for a change along these lines in the testing release once 0.8.15 is out.

]]> By: Mark http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-927 Mark Tue, 23 Feb 2010 05:26:29 +0000 http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-927 @leni - Ok that's fine, but if there is no visual reporting in the UI via a popup or something, you have no idea that: 1. Anything is even wrong 2. That you need to take action 3. Where you need to take that action The X is no obvious, and lacking any error messaging I was out of sync for 2 weeks before noticing something was up. @leni - Ok that’s fine, but if there is no visual reporting in the UI via a popup or something, you have no idea that:
1. Anything is even wrong
2. That you need to take action
3. Where you need to take that action

The X is no obvious, and lacking any error messaging I was out of sync for 2 weeks before noticing something was up.

]]> By: leni http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-926 leni Tue, 23 Feb 2010 01:08:16 +0000 http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-926 @mark, yes in general the addon will <a href="http://en.wikipedia.org/wiki/Fail_Fast" rel="nofollow">fail fast</a>, so if sync with the first account failed, it won't try the others. @mark, yes in general the addon will fail fast, so if sync with the first account failed, it won’t try the others.

]]> By: Mark http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-925 Mark Mon, 22 Feb 2010 20:29:53 +0000 http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-925 @leni - Thanks. It turned out that one of three passwords for the accounts listed was invalid. What is strange is that (perhaps because it was 1st) the other 2 accounts never synch'd due to the one account failing. @leni - Thanks. It turned out that one of three passwords for the accounts listed was invalid. What is strange is that (perhaps because it was 1st) the other 2 accounts never synch’d due to the one account failing.

]]> By: leni http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-924 leni Mon, 22 Feb 2010 20:18:00 +0000 http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-924 @Mark - to investigate the cause, visit Tools/Zindus and select 'Sync Now'. Without any data it's premature to speculate but to hazard a wild guess: Google has recently become much more aggressive about <a href="http://www.zindus.com/faq-thunderbird-google/#toc-unauthorized-token-invalid" rel="nofollow">invalidating authorization tokens</a>. Version 0.8.15 will auto-recover from that situation, 0.8.14 and prior require manual intervention. @Mark - to investigate the cause, visit Tools/Zindus and select ‘Sync Now’.

Without any data it’s premature to speculate but to hazard a wild guess: Google has recently become much more aggressive about invalidating authorization tokens. Version 0.8.15 will auto-recover from that situation, 0.8.14 and prior require manual intervention.

]]> By: Mark http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-923 Mark Mon, 22 Feb 2010 17:29:51 +0000 http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-923 What are we supposed to do on status "X" sync failed? I see no log or reporting mechanism to deal with this? I'm sort of stuck with no sync on contacts and I'm not sure what to do next. What are we supposed to do on status “X” sync failed?
I see no log or reporting mechanism to deal with this?

I’m sort of stuck with no sync on contacts and I’m not sure what to do next.

]]> By: leni http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-478 leni Sun, 24 May 2009 22:35:38 +0000 http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-478 @Jessica - yes, the css is messy. There's a plan to fix it (this year). And thanks! @Jessica - yes, the css is messy. There’s a plan to fix it (this year). And thanks!

]]> By: Jessica Dow http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-471 Jessica Dow Sun, 10 May 2009 13:32:43 +0000 http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-471 Your site displays incorrectly in Firefox, but content excellent! Thank you for your wise words:) Your site displays incorrectly in Firefox, but content excellent! Thank you for your wise words:)

]]> By: leni http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-189 leni Wed, 20 Aug 2008 02:25:02 +0000 http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-189 Dan - As suggested, a bug report has been filed against example #3: https://bugzilla.mozilla.org/show_bug.cgi?id=451306 Here are references to the discussion of each of these issues on the relevant developers lists: example #1 - Google duplicates: http://groups.google.com/group/google-contacts-api/browse_thread/thread/1e745c13924ffc34/ example #2 - Google Internal exception: http://groups.google.com/group/google-contacts-api/browse_thread/thread/2887f1c7314cc646 example #3 - Thunderbird deleteCards: http://groups.google.com/group/mozilla.dev.apps.thunderbird/browse_thread/thread/8100b8dd0d6becce Dan -

As suggested, a bug report has been filed against example #3:
https://bugzilla.mozilla.org/show_bug.cgi?id=451306

Here are references to the discussion of each of these issues on the relevant developers lists:

example #1 - Google duplicates:
http://groups.google.com/group/google-contacts-api/browse_thread/thread/1e745c13924ffc34/

example #2 - Google Internal exception:
http://groups.google.com/group/google-contacts-api/browse_thread/thread/2887f1c7314cc646

example #3 - Thunderbird deleteCards:
http://groups.google.com/group/mozilla.dev.apps.thunderbird/browse_thread/thread/8100b8dd0d6becce

]]> By: Dan Mosedale http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-188 Dan Mosedale Tue, 19 Aug 2008 15:35:54 +0000 http://www.zindus.com/blog/2008/08/05/fault-tolerance/#comment-188 Example 3 indicates a bug of some sort. If the extension is passing null into nsIAbDirectory.deleteCards, the bug is in the extension, otherwise the bug is in Thunderbird. If there is a Tb bug here, it would be great if you could file a bug in Bugzilla with more details. Example 3 indicates a bug of some sort. If the extension is passing null into nsIAbDirectory.deleteCards, the bug is in the extension, otherwise the bug is in Thunderbird. If there is a Tb bug here, it would be great if you could file a bug in Bugzilla with more details.

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